- Digital health and AI
Evaluating Accurx's primary care booking tool to inform a national contract review
What we did:
Designed and delivered, in collaboration with the client and with Unity Insights, a comprehensive mixed-methods evaluation, integrating qualitative interviews, quantitative surveys and a detailed health economics analysis.
Engaged with 14 diverse primary care sites across the UK to conduct the evaluation and gather real-world data.
Distributed over 14,000 patient surveys to collect extensive feedback on the Self-Book solution's usability and impact.
Conducted a health economics assessment to characterise economic impact on the healthcare system.
Impact:
Enabled Accurx to successfully renew their national contract with the NHS by providing compelling evidence of their solution's effectiveness and economic value.
Generated robust, data-driven insights showing the solution's benefits, based on extensive patient feedback and health economic analysis.